Privacy Policy

Last updated: 24 October 2026

DPOR Music operates the website dpormusic.co.uk. For questions about how we use personal information, email interact@dpormusic.co.uk.

Information we collect

When you send an order enquiry, we collect the name, email address, delivery country, postcode or ZIP code (where provided), message and details of the items requested. We also maintain order references, order status and related correspondence. When you contact us, we receive the information you provide in your message. If you subscribe to our mailing list, we process the details submitted for that purpose.

Why we use it

We use order and contact details to respond to enquiries, manage reservations, confirm prices and postage, arrange purchases and fulfil customer-service obligations. We may also need to keep appropriate business records for legal, tax and accounting purposes. These activities generally rely on steps requested before entering a contract, performance of a contract, legal obligations or legitimate interests, as applicable.

Optional website analytics

With your permission, we record website activity such as pages viewed, items viewed, browsing filters, basket interactions and enquiry steps to understand and improve the website. Optional analytics are disabled unless you accept them. You can change your choice using Cookie settings in the footer. See our Cookie Policy.

Who receives information

Website hosting, email and delivery service providers may process information where necessary to operate the site, communicate with you or complete an order. We do not sell customer contact information. Links or embedded content from external services may be subject to those providers' own privacy practices.

How long we keep information

We keep information only for as long as reasonably needed for the purposes above, including any applicable legal or accounting requirements. Retention periods may differ for enquiries, completed orders, website logs and analytics.

Your rights

Depending on the circumstances, you may request access to your personal information, correction, deletion, restriction or objection, and may withdraw consent to optional analytics. Contact us using the email address above. You may also complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

Security

We take reasonable measures to protect customer information, including access controls and secure website connections. No internet service can guarantee absolute security.

Before publication: Confirm the trading/legal identity of the data controller, actual retention periods, mailing-list provider and any international data transfers. This draft should be reviewed against your real practices.